Privacy Policy

BoxArchStudio ("we", "us", "our", "the Studio") is an independent architecture, interior design and visualization studio based in Office 202, 2nd Floor, First Capital House, MM Alam Road, Lahore. This Privacy Policy explains what personal information we collect when you visit our website or contact us, how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described here.

01Information we collect

Information you give us

When you use our contact form, email us, or otherwise reach out, we may collect your name, email address, phone number, and any details you choose to share about your project or enquiry.

Information collected automatically

Like most websites, our hosting provider and content delivery network automatically record limited technical information when you visit, such as your IP address, browser type, device information, referring page and the pages you view. This is used for security, to keep the site running, and to understand general usage. See our Cookie Policy for details on cookies.

02How we use your information

• To respond to your enquiries and discuss potential projects;
• To provide, manage and deliver our design services;
• To operate, secure, maintain and improve our website;
• To send you information you have asked for or that relates to work we are doing for you;
• To comply with our legal obligations and to establish or defend legal claims.

03Legal bases (for visitors in the EU / UK)

Where data-protection law such as the GDPR or UK GDPR applies to you, we process your personal information on one or more of these bases: your consent; the performance of a contract with you or steps taken at your request before entering one; our legitimate interests in operating and securing our studio and website; and legal obligations.

04Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate, such as our website hosting and email providers and our content delivery / security network. We may also disclose information where required by law. Any providers we use are expected to protect your information and use it only for the services they provide to us.

05International transfers

We are based in Pakistan, and your information is generally processed there. If you contact us from the European Economic Area, the United Kingdom or another region, please be aware that your information may be transferred to and handled in Pakistan, which may have different data-protection rules than your home country. Where we engage you for a project, appropriate safeguards for any such transfer can be addressed in our written agreement with you.

06How long we keep it

We keep personal information only as long as needed for the purposes above — for example, to answer your enquiry, deliver a project, keep business records, or meet legal requirements — after which we delete or anonymise it.

07Your rights

Depending on your location, you may have the right to access, correct, update or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent. To make a request, email us at [email protected] and we will respond within a reasonable time.

08Security

We take reasonable technical and organisational measures to protect your information, including encryption in transit (HTTPS) and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

09Children

Our website and services are intended for adults and are not directed to children under 18. We do not knowingly collect information from children.

10Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date above shows when it was last revised. Significant changes will be reflected on this page.